Author(s): Ferdinand F. Fournies
This work on coaching, packed with examples, case studies and real-world problems provides managers at all levels with proven techniques for motivating superior performance and results from every employer.
Ferdinand F. Fournies is an internationally known consultant, speaker, and former professor at Columbia University's Graduate School of Business.
Why Managers Fail as Coaches. So What Does All This Mean? Motivation--The Theories You Can and Can't Use. An Alternative to Psychoterapy. A Theory You Can Put to Practical Use. Avoiding the Communication Problem. A Practical Approach to Managing People in Business. The Magic of Feedback. Coaching Analysis. Coaching: The Face-to-Face Discussion. But What If It Doesn't Work? Coaching Cases. The Requirements for You to Be Successful in Eliminating Employees' Unsatisfactory Performance. Answers for Critical Questions and Problems.