People Skills : How to Assert yourself, listen to others, and resolve conflicts

Author(s): Robert Bolton

Self Help

A communication-skills handbook that can help you eliminate a wide range of communication problems. It describes the 12 most common communication barriers, showing how these 'roadblocks' damage relationships by increasing defensiveness, aggressiveness or dependency;and presents effective skills of listening, asserting yourself, resolving conflicts and working out problems with others. Your family can become closer, your friendships warmer, and your work relationships more productive.


Product Information

General Fields

  • : 9780731800315
  • : Simon & Schuster Australia
  • : Simon & Schuster Australia
  • : November 1987
  • : 203mm X 137mm
  • : Australia
  • : books

Special Fields

  • : 300
  • : illustrations
  • : Robert Bolton
  • : Paperback
  • : 1